Last updated: 06.05.2026
These Terms apply to all purchases made from Qullat (“we”, “us”, “our”), including customers located in the United States and the European Union.
1. Made-to-Order Products
All items sold on this website are made-to-order, meaning they are produced individually after the order is placed via our fulfillment partner (Printful).
Due to this, products are considered custom goods.
2. EU Consumer Rights Exception
If you are located in the European Union, you normally have a legal right to withdraw from purchases within 14 days.
However, under Article 16(c) of the Consumer Rights Directive (2011/83/EU), this right does not apply to:
goods that are made to the consumer’s specifications or clearly personalized
By placing an order on our store, you acknowledge and agree that:
The product is made specifically for you
Your right of withdrawal is waived
3. Product Representation
We strive to display product colors and designs accurately, but slight variations may occur due to printing processes and screen differences.
4. Orders & Acceptance
We reserve the right to refuse or cancel any order at our discretion.
5. Shipping & Delivery
Delivery times are estimates and may vary depending on location and logistics providers.
6. Governing Law
EU customers: governed by applicable EU consumer laws
US customers: governed by applicable state laws